FAQ's

At Soulively, we curate premium collections designed to elevate your style. Our range includes:

T-Shirts: Classic, Oversized, and Timeless in Black.

Accessories:

  • Belts: Classic Reversible and Casual.
  • Wallets: RFID, Tri-Fold, and Card Holder.
  • Bags: Crossbody and Backpack.
What materials are your products made from?

We prioritize quality and durability. Our T-Shirts are crafted from high-quality cotton blends for maximum comfort, while our accessories feature premium materials selected for style and longevity.

How do I choose the right size for T-Shirts?

We provide a detailed size guide on each product page to help you find the perfect fit. If you need further assistance or personalized advice, feel free to contact our customer support team.

What is your shipping policy?

We offer reliable shipping across India. Once your order is confirmed, you’ll receive a shipping confirmation email with a tracking number. Delivery times may vary based on your location, but we work hard to get your order to you as quickly as possible.

What is your return and exchange policy?

Your satisfaction is our top priority. If you’re not completely happy with your purchase, you can return or exchange items within 30 days of delivery, provided they are in their original condition. For full details, please visit our Return Policy page.

How can I track my order?

After your order is shipped, you’ll receive an email containing a tracking number and a link to the courier’s website, so you can easily monitor the progress of your delivery.

Is it safe to shop online at Soulively?

Absolutely. We use secure payment gateways to ensure your personal and financial information is protected, providing you with a safe and enjoyable shopping experience.

Do you offer any discounts or promotions?

Yes! We love rewarding our customers. Subscribe to our newsletter and check our website regularly to stay updated on exclusive offers, discounts, and promotions.

How do I care for my Soulively products?

For the best care, please follow the instructions on the product tags. Generally, we recommend machine washing in cold water with similar colors and tumble drying on low heat to maintain the quality of your items.

How can I contact customer support?

Our friendly customer support team is here to help! You can reach us at wecare@soulively.com . We’re happy to assist you with any questions or concerns you may have.