At Soulively, your privacy is paramount. We are committed to protecting the personal information you share with us while providing a seamless and secure shopping experience on our website. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our online store.

1. Information We Collect

Personal Information:
When you shop with us or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. This information is used solely for processing orders, communicating with you, and enhancing your shopping experience.

Non-Personal Information:
We automatically collect non-identifiable information about your visit, including your IP address, browser type, device information, and browsing behavior on our website. This data helps us understand trends, administer the site, and improve our services.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect certain features of our website.

2. How We Use Your Information

• Order Processing: To process and fulfill your orders, manage payments, and provide customer support.
• Communication: To send you order updates, promotional offers, and respond to your inquiries.
• Improvement: To analyze website usage and improve our product offerings and overall service.
• Legal Requirements: To comply with legal obligations and protect the rights, property, and safety of Soulively, our customers, and others.

3. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Although no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

4. Sharing Your Information

Soulively does not sell or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These partners are obligated to maintain the confidentiality and security of your information.

We may also disclose your information if required by law or in good faith to protect our rights, comply with legal processes, or ensure the safety of our customers and the public.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to your information.
• Request deletion of your personal information.
• Object to or restrict the processing of your data.

If you wish to exercise any of these rights or have concerns about our data practices, please contact us using the details provided in the “Contact Us” section.

6. Third-Party Links

Our website may contain links to third-party sites. Please be aware that we are not responsible for the privacy practices of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

Soulively reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: wecare@soulively.com