Welcome to Soulively! These Terms & Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing or using our site and services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. General

• Acceptance of Terms: By using the Soulively website and placing an order, you agree to these Terms. We reserve the right to modify or update these Terms at any time, with changes posted on this page and an updated effective date.
• Eligibility: You must be at least 18 years old to use our website and purchase our products. By agreeing to these Terms, you represent and warrant that you are at least 18 years old.

2. Products and Services

• Product Descriptions: We make every effort to display our products as accurately as possible. However, colors, sizes, and details may vary slightly due to screen settings and manufacturing processes.
• Availability: All products are subject to availability. We reserve the right to limit quantities and to discontinue any product at any time without notice.

3. Orders and Payment

• Placing Orders: When you place an order, you agree to provide current, complete, and accurate information. We reserve the right to refuse or cancel your order for any reason, including inaccuracies or errors in product descriptions or pricing.
• Pricing: Prices for our products are subject to change without notice. The price charged for your order will be the price in effect at the time your order is confirmed.
• Payment: We accept various secure payment methods. By submitting your payment information, you represent that you are authorized to use the payment method selected.
• Order Confirmation: Once your order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of your order; it is merely an acknowledgment that we have received your request.

4. Shipping and Delivery

• Shipping Policy: We offer shipping within India. Delivery times vary based on your location and the shipping method selected. Once your order is shipped, you will receive a tracking number.
• Risk of Loss: All items purchased from Soulively are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns and Refunds

• Return Policy: If you are not completely satisfied with your purchase, you may return or exchange items within 30 days of delivery, provided they are in their original condition. Please refer to our Return Policy for detailed information.
• Refunds: Refunds will be issued to the original payment method once the returned item has been received and inspected. Shipping costs are non-refundable unless the return is due to an error on our part.

6. Intellectual Property

• Ownership: All content on the Soulively website, including text, images, graphics, logos, and product descriptions, is the property of Soulively or its content suppliers and is protected by applicable copyright and intellectual property laws.
• Restrictions: You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes. Any unauthorized use of our content is strictly prohibited.

7. User Conduct

• Prohibited Activities: You agree not to misuse our website or help anyone else do so. Prohibited activities include, but are not limited to, interfering with our website’s operations, attempting to gain unauthorized access, or using automated scripts to collect information.
• Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Disclaimer of Warranties

• As-Is Basis: Our products and services are provided "as is" and "as available" without any warranties of any kind, either express or implied.
• No Guarantee: While we strive for accuracy, Soulively does not guarantee that the product descriptions, images, pricing, or other content on our website are error-free or complete.

9. Limitation of Liability

• Exclusion of Damages: To the fullest extent permitted by law, Soulively shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or products.
• Maximum Liability: Our maximum liability for any claim under these Terms shall not exceed the total amount paid by you for the product(s) giving rise to the claim.

10. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising from these Terms or your use of our website shall be resolved through good faith negotiations. If a resolution cannot be reached, the dispute will be submitted to the appropriate courts in India.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. Soulively is not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review the terms and policies of any site you visit.

12. Contact Information

If you have any questions or concerns about these Terms or our practices, please contact us:

Email: wecare@soulively.com